Refund deadlines are based on the item that is being refunded and the item must not have been used. Anyone requesting a refund needs to contact Rick Hight, General Manager, by email at Make sure you include the order number and which item you would like to have refunded. Include a phone number where you can be contaced in the event we need to contact you to complete your refund.

Here are the deadlines for refund requests based on what a refund is being requested for.

Admission ticket refund requests must be received no later than the Friday after our closing weekend for the season. Single day tickets will receive full refund of the price paid. Multi-day ticket refunds will be based on the price paid minus the full admission cost for each day used.

Friends of Faire and Season Pass refunds must be requested prior to the card being used. The card will need to be returned before the refund will be processed.

Dated ticket (such as camping or tasting events) refund requests must be received no less than three days prior to the start date of the event.